Responding to enquiries and preparing proposals
We manage and respond to your request and, where relevant, prepare a commercial proposal. The legal basis is your consent and taking pre-contractual steps at your request.
Privacy Policy
This policy clearly explains how BlackCat processes the personal data of website visitors and people who contact the company.
01 Data controller
- Controller
- BLACKCAT BUSINESS SOLUTIONS, S.L.
- Tax ID
- B75746495
- Privacy email
- info@blackcatsoluciones.es
- Website
- https://blackcatsoluciones.es
02 Data we process
Depending on how you use the website, we may process the following categories:
- Contact and professional data submitted through the form: first and last name, email, telephone, company, company size, technical area, location and enquiry content.
- Technical and security data: IP address, date and time, browser, device, access logs and the outcome of anti-fraud or anti-abuse checks.
- Cookie preferences and proof of consent: random identifier, consent status, selected categories, IP address and user agent.
- Usage and measurement data through Google Analytics. Analytics cookies are stored only with your consent; when storage is denied, the tag may send Google technical signals without cookie identifiers.
03 Purposes and legal bases
Managing the business relationship
If you purchase a service, we process the data needed to perform the contract and comply with accounting, tax and other legal obligations.
Protecting the website and preventing abuse
We process technical information and use reCAPTCHA to detect automated submissions. The basis is our legitimate interest in protecting systems, users and communications.
Recording cookie preferences
We retain evidence of your choice to apply your preferences and demonstrate compliance with legal obligations.
Measuring and improving the website
Google Analytics is enabled only with your consent to analytics cookies, which you may withdraw at any time.
04 Retention
- Enquiries are retained for as long as necessary to answer them and then for the limitation periods applicable to potential liabilities.
- Customer data is retained while the contract remains in force and for the applicable tax, accounting and liability periods.
- Consent records are retained for as long as needed to demonstrate compliance and handle potential claims.
- Analytics data is retained according to the Google Analytics configuration and the preferences granted.
05 Recipients and service providers
We do not sell your data. It may be accessed by providers of hosting, email, support, security, analytics or maintenance services under contracts and confidentiality duties. Data may also be disclosed to public authorities or courts where required by law.
The website uses Google services, particularly reCAPTCHA and, with consent, Google Analytics. Google may process information from countries outside the European Economic Area using the safeguards required by law. Its privacy policy is available at policies.google.com/privacy.
06 Your rights
You may request access, rectification, erasure, objection, restriction and portability. You may also withdraw consent at any time without affecting the lawfulness of processing carried out beforehand.
To exercise your rights, email info@blackcatsoluciones.es and identify the right you wish to exercise. We will request additional information to verify your identity only when necessary. If you believe the processing breaches the law, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
07 Security, children and third-party data
We apply technical and organisational measures appropriate to the risk to protect the confidentiality, integrity and availability of information. No system is completely infallible, so these measures are reviewed periodically.
The website is not directed at children under 14 and we do not knowingly request their data. If you provide another person’s data, you confirm that you are authorised to do so and have informed them of this policy.
08 Automated decisions and changes
We do not make decisions producing legal effects based solely on automated processing. reCAPTCHA assigns risk signals to protect the form, but an issue can be reviewed or resolved by contacting us directly.
We may update this policy to reflect legal or technical changes. The date of the current version appears at the top of the page.